support@totaltechofficial.com

About Our Printer Services

Your trusted partner for all printer services

Our Story

Founded with a passion for technology and a commitment to excellent service

From Humble Beginnings

TotalTech started as a small family business in 2010 with a simple goal: to provide honest, reliable printer repair services when most companies were focused on selling new equipment.

What began as a one-person operation has grown into a trusted name in printer services, serving hundreds of satisfied customers across the region.

Today, we combine years of experience with the latest technology and techniques to provide comprehensive printer solutions for homes and businesses of all sizes.

14+ Years of Excellence

Our Mission

Our mission is to deliver fast, reliable, and cost-effective printer services while maintaining the highest standards of quality, transparency, and customer satisfaction.

Fast & Reliable Solutions
Cost-Effective Services
Quality & Transparency

Our Vision

To become a trusted and preferred printer service provider by offering innovative, customer-focused, and technology-driven printing solutions.

Innovative Solutions
Customer-Focused Approach
Technology-Driven Services

What We Do

Our core expertise and comprehensive printer solutions

Printer Repair & Troubleshooting

Expert diagnosis and repair of all printer types and brands

Software & Driver Issues

Resolution of software conflicts and driver installation

Installation & Network Setup

Professional installation and network configuration services

AMC & Preventive Maintenance

Annual maintenance contracts and preventive care programs

Barcode & Thermal Printer Services

Specialized services for industrial and POS printers

Genuine Spare Parts Replacement

Authentic OEM parts replacement for optimal performance

Why Choose Us

Reasons why thousands of customers trust TotalTech

Experienced & Certified Technicians

Our team consists of certified professionals with years of experience in printer repair and maintenance.

Genuine & Quality Spare Parts

We use only authentic, high-quality spare parts to ensure optimal performance and longevity.

Transparent Pricing

No hidden charges or surprise costs. Clear, upfront pricing for all our services.

Fast Response & Same-Day Service

Quick response times with same-day service options to minimize your downtime.

Support for All Major Brands

We service all major printer brands including HP, Canon, Epson, Brother, and more.

Dedicated Corporate Support

Specialized support and priority service for corporate clients and enterprises.

Our Service Approach

Our systematic process ensures reliable and professional service

1

Understand Your Issue

We listen carefully to understand your printer problem and specific requirements.

2

Diagnose Problems

Comprehensive diagnosis of hardware and software issues affecting your printer.

3

Recommend Solution

We provide clear recommendations for the best solution based on our diagnosis.

4

Use Genuine Parts

We use only genuine spare parts and tested methods for reliable repairs.

5

Thorough Testing

Every repair undergoes rigorous testing before delivery to ensure quality.

6

Post-Service Support

We provide ongoing support and follow-up to ensure your complete satisfaction.

Software & Technology Expertise

We handle printer software, driver installation, firmware updates, network configuration, and cloud/mobile printing solutions to ensure seamless compatibility with modern systems.

Driver Installation & Updates

Latest drivers and firmware for optimal performance

Network Configuration

Wireless and wired network setup for modern offices

Cloud & Mobile Printing

Integration with cloud services and mobile devices

Software & Technology Expertise

Modern Technology Solutions

Keeping your printing systems up-to-date with the latest technology

Industries We Serve

Comprehensive printer solutions for all sectors

Home Users

Offices & Corporates

Schools & Colleges

Hospitals & Clinics

Retail & POS

Warehouses & Logistics

Commitment to Quality

We believe in long-term performance, not temporary fixes. Our services focus on quality workmanship, reliable components, and customer satisfaction.

Quality workmanship guaranteed
Reliable, authentic components
Long-term performance focus

Customer-First Philosophy

Clear Communication

Honest and transparent communication throughout the service process

Honest Recommendations

We recommend only what's necessary, never unnecessary repairs

On-Time Support

Reliable service delivery with respect for your time

Continuous Improvement

Always learning and improving our services for better customer experience

Our Commitment

What you can always expect from TotalTech

Fast Response Times

Quick diagnosis and repair services to minimize downtime

Genuine Spare Parts

Only authentic, high-quality parts for reliable performance

Skilled Technicians

Certified professionals with extensive experience

Continuous Improvement

Always updating our skills and technology

TotalTech by Numbers

Our commitment to excellence in action

5000+

Printers Repaired

98%

Customer Satisfaction

24/7

Emergency Support

14+

Years Experience

Looking for Reliable Printer Service?

Don't let printer problems slow down your business